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Self Service Knowledge Base

Self Service Knowledge Base

Unlimited access to our self-service center with 500+ tips, how-to instructions, downloads, and trouble-shooting articles for Microsoft RMS and DRS Add-ins.
Purchase includes an initial support session by live chat, remote logon, or e-ticket if you cannot locate a DIY solution in our knowledgebase..

IMPORTANT: If you are a DRS monthly support plan subscriber, access to the self-service center is included with your service plan. Access is also included with maintenance plans to DRS bundled add-in suites such as RMS Toolkit or Bicycle Bundle. PPI (pay-per-incident) subscribers who do not meet these terrms can obtain knowledge base articles by filing a support incident (fees apply), or you can order self-service knowledge base acess here (one-time charge).


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