Up to 1 hour of DRS Support services via live chat/remote session; good for single incident; add'l minutes charged at $2/min
INSTRUCTIONS: Enter your support request topic into the Comments field of the cart entry during checkout, then visit DRShelp.com and provide your weborder # to a live chat operator.
Services are provided by live chat, remote logon, and follow-up by email (if required). For details CLICK HERE to visit our Help Desk. Standard support is available 9am-6pm weekdays, your local time (US/CA). For after-hours or emergency support on weekends, please purchase an emergency session instead.
IMPORTANT: Cart charge is a PRE-AUTH ONLY. Final charges apply when support incident ends and ticket is closed. Your card will not be charged until that occurs whiich may be up to 30 days later depending on services requested.
Please note our ANNUAL SUPPORT PLANS that include live UNLIMITED WEEKDAY SUPPORT starting at $69/mo for a 1-2 PC network, $89/mo for 3-5 PC network, and $129/mo for 6-10 PCs.
To enroll in a monthly support plan, CLICK HERE to download a support agreement.
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